Support and local control

Nothing is waiting in the cloud.

The app is offline and stores only optional progress markers on the device. This page explains reset, reinstall, accessibility, and contact boundaries.

Two adults having a calm illustrated conversation

Frequently asked questions

How do I erase reviewed cards, checks, and reflection markers?

Open FIELD INDEX → Privacy Centre → Reset all local state. You can also clear the app's data in Android settings or uninstall the app. There is no remote copy for the publisher to delete or restore.

Why does the app work without a connection?

All 44 cards, images, source notes, safety text, and privacy text are bundled in the installation. The Android manifest has no Internet permission and the app does not make network requests.

Can progress move to another device?

No. Backup and device-to-device transfer are intentionally disabled. This keeps the lightweight local state from being copied through the app's backup configuration.

Can the organization see which cards I reviewed?

No. Reviewed-card, checklist, and reflection identifiers remain in app-private preferences on your device and are not transmitted.

Does a completed checklist mean I am ready to deploy?

No. The Readiness Walk is an educational discussion aid. It does not inspect a site, verify training, authorize work, certify safety, or notify an organization.

Where do I report an urgent health or safety situation?

Not through this app. Harborline is offline and unmonitored. Contact the appropriate local emergency authority or qualified professional service.

What if text is too large or a control is difficult to use?

Use Android's system font and display settings. The app supports system text scaling, large touch targets, scrolling content, and no essential animation. Include the app version and device model in a non-urgent support request without sending personal or health information.

Privacy and support correspondence

Do not send patient, beneficiary, child, incident, health, security, or precise-location information. Harborline is not monitored for urgent requests.

Postal contact

GLOBAL HEALTH AND RELIEF INITIATIVE INC
108 Champion Drive
Carrollton, GA 30116-6071
United States

This address is for policy identification and non-urgent correspondence, not emergency response or service eligibility.